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FAQs

Is pampas grass real?

Yes, it is real and is harvested from our famers in South America, South Asia and Netherlands.

Do dry flowers need water or sun, how are they maintained?

No maintenance, water or soil is needed. We suggest minimal sun exposure this allows them to last longer.

How is the pampas grass shipped and packaged?

As soon as your order is received, we immediately prep, trim and fluff up the pampas. It is then wrapped and sealed. We place your item in a pampas friendly packaging with protection and security for safe transit.

How do I fluff up my pampas?

We suggest to simply gently remove your item from the packaging. Gently shake the stems and place in a vase. The plumes will over time fluff up once they are used to their new environment. We do not suggest using hair spray on the plumes as the spray chemicals will harden and make brittle the plumes making them break and snap very easily.

Where do you ship to?

We ship to Canada, USA, UK, Europe and Australia.

  • For Canadian deliveries are usually 3-5 business days.
  • USA 5-10 business days.
  • International locations up to 3-5 weeks.

We try to use the most cost effective and efficient mailing service. However considering the delicacy of these items we need to ensure your purchase is in good condition while in transit and fully insured.

Do you do weddings?

Yes, we do weddings (please refer to our wedding room pages) and most special events such as:

  • Anniversaries
  • Birthdays
  • baptism
  • banquet dinners decor
  • General home and business decor
  • gift giving and more..
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